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Luisa Hilgers

AUTHOR

Luisa Hilgers

Marketing Manager

Luisa Hilgers manages digital marketing across Doctena's European markets. On the blog, she breaks down the digital shifts reshaping how patients find and choose their doctor — and what practices can do to stay ahead.

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ON THE BLOG

Articles by Luisa Hilgers

PRACTICE MANAGEMENT

When the phone rings and no one can answer: Optimizing medical reception with a Virtual Assistant

Discover how a Virtual Assistant helps medical practices manage calls, reduce missed appointments and improve patient access 24/7.

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26 Mar 20268 min

PRACTICE MANAGEMENT

Cold and flu season: How practices can stay efficient with smart digital scheduling

Medical practice management in winter: discover how Doctena helps practices handle urgent visits, online booking, and administrative pressure.

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4 Nov 20254 min

DOCTENA NEWS

Almost 4 months waiting for a gynecologist appointment: how it might go faster

The average gynecologist wait is 112 days. Learn tips from experts and how Doctena helps you book an appointment sooner.

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25 Sept 20255 min

PATIENT EXPERIENCE

What makes a medical practice attractive to patients?

Discover how to attract more patients to your medical practice. Learn what makes a practice attractive and how Doctena helps boost your visibility.

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22 Sept 20254 min

INDUSTRY TRENDS

Make your practice stand out: why visit reasons matter in patient searches?

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20 Mar 20254 min

DIGITAL HEALTHCARE

Doctena 2024: A year of progress for more accessible healthcare

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29 Jan 20251 min

INDUSTRY TRENDS

Online image of healthcare providers

Online reputation for healthcare professionals matters. Discover how to build trust and attract more patients.

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11 Sept 20244 min

PRACTICE MANAGEMENT

Success story of Dr. Philippe Weitzel, Dentist

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7 Nov 20235 min

PRACTICE MANAGEMENT

Medical Scheduling Software : 5 Reasons to Choose a Medical Planner for Doctors

Optimise your practice with a medical scheduling software for doctors. Manage your patients' appointments conveniently.

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31 Oct 20235 min

PRACTICE MANAGEMENT

Success story of Elise Mosca, Osteopath

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4 Sept 20233 min

PATIENT EXPERIENCE

3 Steps to Reduce Patient No-Shows

Doctors can have less missed appointments by using an online booking system. Reduce Patient No-Shows with a Medical Office Software!

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28 Aug 20235 min

INDUSTRY TRENDS

Why online reviews matter for medical practices!

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22 Aug 20224 min

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