First of all I find it very intuitive, to understand Doctena it took me about 30min to an hour, it was really simple and fast to see all the features and to be guided in my first steps by the Doctena team.
The “Patient Reminder” function is a very useful and customisable feature. The patient is informed of the appointment by email and SMS and I can also personalise the reminder. For example: “Remember to bring a towel for the session”. We can create and modify the reminder directly in our settings, which is quite fast and very practical because patients know in advance how they should organise themselves for their session.
The system of evaluation and comment by our patients allows us to receive their feedback and impressions. This allows me to constantly improve as a practitioner.
It also allows us to establish and grow our reputation on Doctena. It’s really important for us, because when you start out, it’s mostly word-of-mouth. And when you are put forward because you have done a good job, it is always very comforting.