Recommendations for all Doctena Pro users – Belgium, Netherland, Luxembourg and Switzerland
Doctena introduces Recommendations to Swiss, Belgian, Dutch and Luxembourgish Doctena Pro users.
Patients who visit Doctena can find practitioners as well as their information and book appointments with them online. We do now go one step further and help patients choose a practitioner they will love and allow practitioners to receive feedback.
After every appointment that a patient had, either booked on the patient portal or on Agenda Pro, we will ask the patient in a 1-minute long survey how he would rate the quality of the appointment.
SCREENSHOT OF RATING FORM
… and show the average ratings and reviews in the search results and on the practitioners’ profiles.
Figure 1: The number of recommendation appears next to the practitioner’s name
Figure 2: You can see the count of recommendations on the practitioner’s profile page as well as the patients’ comments
This helps our top clients to stand out and lets more new patients book appointments with them.
This and many more features, subtle tweaks, adjustments and improvements have been introduced to our clients and their patients.
Every day we’re improving Doctena’s services, and every 8-12 weeks we tend to ship significant upgrades. We’re working on some great stuff now — we look forward to rolling it out when it’s ready.
Stay tuned to this blog, or follow us on Twitter at https://twitter.com/doctena to stay up on the latest.
If you’re a customer, thanks so much! And if you aren’t, but you find yourself struggling with appointment management, too many phone calls and too little visibility online, it’s time to give Doctena a shot. We’d like to give you a tour and discuss your options.
Want to know more about Doctena Pro?
Doctena is the leading European Online-Calendar for doctors. The organisation has its headquarter in the heart of Luxembourg. It is the goal of Doctena to simplify the access to available appointments of doctors and specialists for patients. Patients can both see and book available appointments via the online platform or the smartphone app. Today, Doctena is available in Belgium, Germany, Austria, Luxembourg, the Netherlands, and Switzerland. The solution is compatible with many medical bookingsofwares and can therefore easily be integrated in existing structures of doctors and their practices.
Do you have any questions?
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