Rating for all Doctena Pro users – Austria & Germany
Doctena introduces ratings to German and Austrian Doctena Pro users
Our clients in Germany already know it, and patients in Germany already love it. Now, we’re bringing this feature to our clients using Doctena Pro and their patients – the ratings!
After every appointment that a patient had, either booked on the patient portal or on Agenda Pro, we will ask the patient in a 1-minute long survey how he would rate the quality of the appointment
… and show the average ratings and reviews in the search results and on the practitioners’ profiles.
Figure 1: The average rating appears next to the practitioner’s name
Figure 2: A dummy comment on a practitioner’s profile
Figure 3: The average rating of the three different categories
This helps our 5-star clients to stand out and lets more new patients book appointments with them.
This and many more features, subtle tweaks, adjustments and improvements have been introduced to our clients and their patients.
Every day we’re improving Doctena’s services, and every 8-12 weeks we tend to ship significant upgrades. We’re working on some great stuff now — we look forward to rolling it out when it’s ready.
Stay tuned to this blog, or follow us on Twitter at https://twitter.com/doctena to stay up on the latest.
If you’re a customer, thanks so much! And if you aren’t, but you find yourself struggling with appointment management, too many phone calls and too little visibility online, it’s time to give Doctena a shot. We’d like to give you a tour and discuss your options
Want to know more about Doctena Pro?
Doctena is the leading European Online-Calendar for doctors. The organisation has its headquarter in the heart of Luxembourg. It is the goal of Doctena to simplify the access to available appointments of doctors and specialists for patients. Patients can both see and book available appointments via the online platform or the smartphone app. Today, Doctena is available in Belgium, Germany, Austria, Luxembourg, the Netherlands, and Switzerland. The solution is compatible with many medical bookingsofwares and can therefore easily be integrated in existing structures of doctors and their practices.
Do you have any questions?
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