Automated patient confirmation and reminders

Reduce no-shows by up to 70%

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By sending automated confirmation emails and SMS reminders to your patients, you reduce the number of no-shows and last-minute cancellations in your practice.

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Key features at a glance

Reduce no-shows and last minute cancellations

Patients receive an email confirmation with all the details of their appointment immediately after the booking is confirmed.

Less manual work managing appointments change requests

By sending automated email and SMS reminders to your patients and giving them the option to manage their appointment online, you reduce the amount time your team spends on administrative tasks

Improved communication with your patients

Confirmations, modifications and cancellations of appointments are sent through an automated follow-up system via email and SMS to your patients, always providing them with the most current appointment status.

Custom SMS reminders to patients

The Doctena SMS reminder is automatically sent to your patients 1 day ahead of each appointment. You can customize the reminder text for a more individualized communication with patients.

Custom SMS reminders to patients

The Doctena SMS reminder is automatically sent to your patients 1 day ahead of each appointment. You can customize the reminder text for a more individualized communication with patients.

Seamlessly integrated into the practice calendar

The reminder system via email and SMS is seamlessly integrated with the practice calendar so patients can conveniently reschedule or cancel their appointment right from the email reminder.

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Frequently Asked Questions

Once a consultation is booked, patients receive a SMS reminder the day before their appointment. The SMS reminder is automatically sent to patients, so you don't have to do anything.

Email notifications serve the purpose of facilitating the communication with patients. You can automatically send email confirmations so your patients are always up to date. You can also predefine a custom email notification text to be sent to them depending on their reason of visit to your practice.

The automated reminder system helps you to reduce no-shows and make sure that patients don't forget their appointment. At the same time you and your team reduce the time spent on repetitive administrative tasks such a modifying, cancelling and manually reminding patients of their upcoming appointment.

Yes, you have the full freedom in personalizing the SMS reminder text that you send to your patients, per calendar and per each reason of visit.

The Doctena reminder system is fully automated. The patients receive default SMS and email reminders for all their appointments (the ones manually created by the practitioner in his agenda and the ones booked online by patients).

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