Doctena through the words of our customers
Elise Mosca, Osteopath
I am Elise Mosca, osteopath D.O. Osteopathy is a manual therapy aimed at treating pain and dysfunctions in the whole body: spine, limbs, viscera... The approach is holistic, and everything is reviewed during a session.
What is a typical working day like for you?
I see up to 8 patients a day. It's a physical work but it can also be mentally demanding as there is quite often the psychological aspect involved. The session starts with history taking, where I try to understand the precise feelings of the patient, the probable causes of the pain, etc. I then carry out a physical examination of each part of the body and I treat each dysfunction and/or restriction of mobility found.
Once everything is back in place, I give some practical advice to the patient to ensure that blockages won’t come back. What I love the most in my job is relieving people's pain and helping them to optimize their health, without medicines or using any medical intervention.
A word about your overall experience with Doctena?
I have been using Doctena for almost two years now. A friend who works there suggested it to me because I wanted to expand my patient base. Doctena allowed me to fill my agenda consistently, as well as save valuable time since online appointment booking avoids phone calls - which I don't answer when I am with a patient, that is to say, the biggest part of the day. That’s why I gave up quickly my old online appointment booking system and now only use the Doctena system. However, I do not use video consultations or online payment modules yet.
What are the features you appreciate most in Doctena?
The online visibility and popularity in the country make it easy for patients to book an appointment. My patients say that it is indeed very convenient: they can choose their time slot easily and very quickly from the comfort of their homes.
According to me, Doctena is THE reference for the online medical directory and appointment scheduling in Luxembourg. Every healthcare professional who wants to develop his/her patient base should register on Doctena.