Make your practice stand out: why visit reasons matter in patient searches?

Published on 20/03/2025

In today’s digital world, patients searching for a healthcare provider often have a specific reason in mind—whether it’s a routine check-up, a consultation for a specific condition, or a specialized treatment. Optimizing your online presence with clear visit reasons is key to ensuring that patients find and book with you quickly.

Why visit reasons matter in patient searches 

Patients don’t just look for a “general practitioner” or a “dermatologist”—they often search for a doctor based on their immediate need. Common examples include:
🔹 “Pediatrician for ear infection”
🔹 “Dermatologist for acne treatment”
🔹 “Dentist for root canal procedure”

By clearly listing the services you offer, you make it easier for patients to find you in search results and appointment booking platforms like Doctena.

How optimizing visit reasons increases visibility and bookings

Patients find you more easily

Search engines and appointment booking platforms prioritize relevant results. If your profile includes precise visit reasons—such as “flu symptoms consultation” or “sports injury treatment”—it increases your chances of appearing in patient searches and attracting the right audience.

Higher booking rates

Patients are more likely to book when they instantly see that a doctor provides the service they need. If your profile lacks detailed visit reasons, potential patients may hesitate or look elsewhere.

Smarter appointment management

Effective scheduling is essential for a well-organized practice, especially when different types of appointments require varying amounts of time. With Doctena, you can customize your availability based on visit reasons, ensuring a more structured and efficient workflow.

For example, you can dedicate specific time slots for different types of consultations : routine check-ups in the morning, procedures in the afternoon, and emergency visits on select evenings. Additionally, you can set custom rules, such as different appointment durations for new and existing patients or restricting certain visit reasons to specific patient groups.

This level of flexibility helps you better allocate your time, reduce scheduling conflicts, and create a smoother experience for both you and your patients. By optimizing your appointment management, you not only improve efficiency but also enhance patient satisfaction.

Strengthening your online reputation

Patients leaving reviews often mention why they visited a doctor. Having clear visit reasons can reinforce your credibility and attract more relevant patient testimonials, which further boosts confidence in your practice.

How to optimize your profile with visit reasons

Be specific – Instead of listing “consultation,” specify “hypertension follow-up” or “allergy testing”.
Update regularly – Keep your visit reasons aligned with the services you offer.
Analyze patient search behavior – Consider what patients commonly look for and adjust your profile accordingly.
Use Doctena’s built-in features – When booking an appointment, patients can select their reason for visit from a predefined list (e.g., “emergency”,”teeth whitening”, “withdom tooth” for dentists). Ensuring your visit reasons are well-defined on your profile helps patients choose the right type of consultation and improves their booking experience.

Get noticed and attract more patients

Optimizing for visit reasons isn’t just about visibility—it’s about ensuring that the right patients find you at the right time. Whether you’re looking to increase appointments or improve patient experience, making your services clear and accessible is key.

🔎 Would you like to enhance your online presence and streamline patient bookings? Ensure your visit reasons are up to date on your Doctena practitioner profile today.

About us

We strive to improve patient care by simplifying and securing communication between practitioners and patients. With Doctena, patients can book appointments easily and healthcare professionals can send them automated reminders securely.

Looking for a medical or paramedical appointment?

This could be interesting for you:

  • Doctena 2024: A year of progress for more accessible healthcare

    29/01/2025

  • Gesundheit in greifbarer Nähe: Wie Smartphones das Verhalten von Patienten revolutioniere

    Mobile Healthcare: How Phones Are Revolutionizing Patient Behavior

    28/11/2024

  • Online image of healthcare providers

    11/09/2024

Ready to get started with Doctena?