Everything you need to improve your practice management
Fill your agenda with appointments booked online
Our online appointment booking module allows your patients to book appointments with you 24/7. It also makes it easy for your team to view and confirm incoming requests. Benefit from a more efficient way of managing appointments and stop wasting time on administrative tasks.
A complete profile with integrated booking module on doctena.lu
Get your practice exposed to thousands of patients using doctena.lu to book their next health care appointment. Patients can easily find you by name, medical specialty, location and language.
Appointment booking Plugin for your practice website
Allow your patients to conveniently book an appointment with you directly from your website.
Automated patient appointment confirmation and reminders
Send patients automated confirmation emails and SMS/email reminders to patients before their appointment. Your practice team can review pending confirmations within minutes, and eliminate hours of making phone calls and sending emails.
A secure online payment collection solution for patients
Get paid faster and offer patients a secure and convenient way to pay online. Choose what types of consultations are eligible for this service, manage your payments in one place and send invoices to patients directly from your Doctena account.
A digital waiting list
During the appointment booking process, patients can register on a waiting list in case an earlier suitable time slot becomes available. When an appointment is cancelled, the patient receives an email notification with the option to reschedule his appointment.
Benefit from a flexible and fully secure online agenda
Our online agenda has been designed especially for health practitioners and their teams. Its unique features allow more team collaboration, better communication with patients and an overall improved and more efficient workflow within the practice.
Multi-location and multi-user access
Whether you work alone or in a team, in one or several locations, you can customize your Doctena Pro agenda to fit your own way of working.
Customizable reasons of visit
Define what services can be booked online with you, and for each reason, who can book and when.
Private and secure video consultation
Offer more convenience to your patients by adding the video consultation to your services. Do more frequent follow-ups with patients, give more comfort when consulting chronically ill patients or use video consultation to give or ask for a second medical opinion.
Custom pre-booking notification to patients
Display important information during the booking process and personalize the message depending on the patient reason of visit to your practice.
Synchronization with Google calendar / Outlook / iCloud
Easily synchronize your Google Calendar, Office Outlook, Office 365, Microsoft Exchange, Apple iCloud and others with your Doctena Pro agenda.
Access your agenda from a computer, tablet or smartphone
Consult your agenda wherever you go from a computer, tablet or smartphone.
Save your practice notes directly in your agenda and have them at hand when consulting patients.
Virtual waiting room
The virtual waiting room gives you and your team an overview of all your appointments for the day, a summary and the status of each of them.
Home visit management module
Define for which type of consultations and when home visit appointments can be booked.
Smart & automated in-practice workflow management
Gain efficiency by streamlining and automating the processes inside your medical practice. Create and reuse working week templates with predefined availabilities, set up a call center account, preset availabilities for all types of consultations and book the needed ressources automatically, setup recurring appointments or define Walk-in hours time slots.
Attract more new patients online
Expand your online presence, and reach more new patients across different channels including the web and social media. Doctena helps you develop optimal visibility for your practice with exclusive features that make it easier for patients to connect with you online.
Practitioner's profile online on doctena.lu
You benefit from a fully optimized profile on doctena.lu. This helps you gain more visibility in search engines like Google or Bing but also to make a great first impression of your practice when patients are booking an appointment for the first time.
Patient reviews and recommendations
Gather recommendations and positive reviews and let your patients' ratings speak for themselves. Your ratings will help you to increase your reputation online and convince more new patients to book an appointment with you.
Google My Business profile
In order to further expand your presence and visibility online, we setup a Google My Business profile for your practice which helps patients find you even more easily.
Patients recommendations plugin
Display your patient recommendations directly on your practice website and increase the chances to attract more new patients.
Personalize the branding of your practice or practices group page and define a custom branded booking environment for your patients.