Online patients payments
Receive Patient Payments online immediately after the consultation
Offer patients the option to pay their bills online. Create and send digital invoices, and get paid faster. Doctena Online payment module is fully integrated with Online scheduling and Video Consultation.
Key features at a glance
Streamline your payment collection
Doctena Online payment is a safer, quicker and easier way for patients to digitally pay for the services you have provided and for you to reduce the amount of time your team spends on administrative tasks! Simply predefine which treatments can be paid for online and set your tariff for each.
Get paid faster
When online payment is activated, all you have to do after the consultation is confirm the payment and a digital invoice will be automatically sent to the patient via email.
Reduce no-shows and late payments
Patients have to introduce their credit card details, which reduces the chances of patients not showing up to their appointment, late payments or no payment at all.
Simplify your cash collection process
Your patients know your tariffs before booking an appointment. After the consultation, they are automatically billed and get a payment confirmation via email with all payment details.
Simplify your cash collection process
Your patients know your tariffs before booking an appointment. After the consultation, they are automatically billed and get a payment confirmation via email with all payment details.
Secure Online payment collection
All online transactions are 100 % secure. Doctena partners with Stripe for the processing of online payments.
Manage patient payments in one place
Stop doing extra administrative work to manage and have an overview of your patients payment status. Inside your Doctena calendar you have an updated overview of all patients' payments and outstanding invoices.
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Frequently Asked Questions
Yes! Doctena uses Stripe as their online payment processor. Stripe is one of the market leaders in handling online payments, and ensures the highest levels of security and fraud prevention.
Doctena never stores any credit card details or financial information from patients or doctors.
Yes, the practitioner decides for which reasons of visit online payment can be used.
Patients only have to introduce their credit card details and afterwards confirm the appointment. When the consultation is done and the practitioner confirms the payment, the patient credit card is charged and he receive a confirmation email with all payment details.
Receiving payments from patients on your bank account is an automatic process handled by Doctena and Stripe. The money transfer usually takes a week to appear in your bank account from the moment the patient completes the payment online.
You get to decide for which treatments you want to set up online payment. The prices you indicate can vary depending on the different services you offer.
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