FAQs

Statistics
See in real time the amount of booked appointments, SMS sent and video consultations performed. You can define the time period to view the information by week, month, quarter and year.

Print Appointments
You can print a set of appointments of your choice. This will allow you to, for example, give a patient a list of all his/her upcoming appointments, or have your upcoming appointments of the day consolidated in a paper.

Patient Search
Easily search for a patient by entering different search criteria (name, email, date of birth, etc.)

Manual Appointment Entry
Not only your patients can book appointments in your Agenda. Instead, you and your staff can also create appointments, and your patients will automatically receive all the relevant information related to them.

Patient Account
Patients can create a Doctena account for free. This way, they can view and manage appointments conveniently, see their appointment history and much more.

Branded Emails
Send your patients emails customised with your logo, your signature and the colours of your choice.

Notes
Benefit from the "Notes" function, enhancing the communication with your patients, your staff and your colleagues.

Own Website Creation
Elevate your practice's online presence with a fully personalized website, powered by Doctena in collaboration with our partner Proximus. With the guidance of a dedicated Digital Coach, tailor your site to your preferences, showcasing your services and availabilities seamlessly.

Rating Badge for your Website
Make your ratings stand out with a Rating Badge for your own website. Show either the average rating or the total number of ratings you received from your patients.

Resources Management
Organise your practice efficiently by adding Resources to your Agenda, such as equipment, rooms and assistants. Link them to specific Reasons of Visits for automatic reservations upon the appointments confirmation. For example, an MRI appointment will automatically block an MRI machine.

Speak your patient’s language
Doctena's agenda and booking system are available in multiple languages, allowing you to communicate with your patients in their preferred language.

Secure Video Consultation
Offer Video Consultations to your patients, so that they receive accessible and personalised care from the comfort of their home. Leverage Doctena's secure solution.

Patients` Feedback
Allow your patients to leave a review about their experience with you. This is a key element to generate trust among new patients looking for a health professional.

Practitioner’s Profile on doctena.de
Get listed on doctena.de to increase your online visibility and reach more patients. You will be able to add your picture, information about yourself, reviews from other patients and much more.

Access your Agenda from any Device
No matter where you are, your Agenda can be accessed from a computer, tablet or smartphone.