Medical appointment scheduling software
Optimize your medical practice management with an easy to use online booking system
- 1.7 million appointments booked per month
- 96% of patients satisfied
- 10.000 health professionals
Online appointment booking
Your patients can find you and make an online appointment themselves. Appointment scheduling is available 24/7 without the need to call your office. Almost 50% of patients currently manage their appointments online. Offering this service allows you to develop your patient base and increase patient satisfaction and loyalty.
Smart notifications and reminders
Your patients receive confirmations, displacements or cancellations directly on their smartphones via SMS, email or push notifications. Smart reminders reduce the rate of missed appointments by up to 70%. A virtual waiting list is also available to automatically notify your patients when a slot becomes available.
Videoconsultation
Offer online consultation with integration into your Doctena agenda. Follow up on your patients without having to travel. If necessary, write a digital prescription available immediately online. The patient receives a link that can be shared by email and SMS to join the online consultation, and afterwards you charge their pre-authorised credit card in a simple and secure way.
Online payment
Benefit from an integrated online payment module to allow your patients to pay their consultation fees in a simple and secured way. After the appointment, you are free to adjust the amount of the consultation and payment is made via a pre-authorized credit card or by sending a payment link to the patient directly after the consultation.
Why health professionals love Doctena Pro
Don't waste any more time managing appointment scheduling
An online medical booking system with extensive functionalities. Manage your practice with a clear view of upcoming appointments. Customize any settings you need.
Access your medical schedule where you want, when you want
Our medical scheduling software is accessible from your computer, tablet or smartphone. You can check on your practice information at any time, wherever you are.
Offer telemedicine and expand access to health services for patients
Online consultation helps maintain continuity of care for your patients. Increase social distancing and delivering prescriptions to patients at home.
Make it easier for your patients to book medical appointments
Your patients can book appointments 24/7, your practice receives less incoming calls and you fill available slots even at the last minute.
Customize your practice schedule according to your needs
Set every parameter so that your online booking system meets all your expectations. Open available time slots and select visit reasons according to your specialty.
Install and master your online medical schedule in no time
Our dedicated team helps you set up your medical booking system. Become an expert instantly thanks to our complete documentation.
Communicate in real time with your patients and reduce missed appointments
Let patients book, cancel or reschedule appointments online 24/7. Reduce missed appointments with automatic email and text messages reminders.
Improve your online visibility and find new patients
Your Doctena listing makes it easy for patients to find your practice. Let patients book online appointments on our platform or directly on your website.
Sync our patient scheduling software with your infrastructure
Doctena integrates immediately into your existing infrastructure. Interfaces seamlessly with the most common practice management applications.
Partners
Doctena easily integrates with your existing infrastructure. Our interfaces with the most common practice management applications allow a secure data exchange between your billing system and Doctena Pro.
Frequently asked questions
Doctena is an online medical appointment scheduling software that facilitates the relationship between health professionals and patients.
For the health professional, Doctena offers a complete suite of solutions including:
- Customizable online booking calendars ;
- Support for email and SMS reminders ;
- Integration with various providers (CuraMED, Health Bank, Hexabit, Mediway, Vitodata, WinMed, ZaWin) ;
- Video-consultation capabilities ;
- Many more features…
For the patient, Doctena is the most efficient way to search for medical practitioners online and book appointments with them. Our directory of more than 10.000 practitioners to date, is constantly growing and regroups all kinds of doctors and health professionals, allowing the patient to choose the practitioner that best suits his needs based on (location, speciality, ratings, etc.)
We offer healthcare professionals different packages depending on the needs and size of their practice. You can start small and add more services as you go.
No. Doctena is completely free for your patients.
The protection and security of your data is Doctena’s number one priority.
We make sure to:
- Transfer all data through secured protocols (HTTPS) ;
- Use bank-grade encryption on our servers to ensure maximum security and privacy for you and your patients ;
- Host our data in a secure facility in Europe and back it up regularly ;
- Run regular data protection security audits to keep our processes safe and secure at all times.
No, Doctena will not replace your assistant.
Doctena streamlines your overall processes by offering a complete set of tools designed to optimise the organisation and administrative management of your practice. This reduces the administrative burden of your medical practice and allows your assistant to focus on more value adding tasks.
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Doctena Pro testimonials
Scheduling works very well, there are many useful functionalities that other competitors don't have.
Dr. Paya
Surgeon, Vienna
Doctena saves me 80% of the time I spend making appointments, which is several hours a week. It works just fine.
Dr. Donalies
Osteopath, Esslingen
Your solution is a great and inexpensive help when it comes to making appointments and I know my patients like it too.
Dr. Loizidis
Osteopath, Neunkirchen Seelscheid