Booking medical appointments online: a great experience for patients

Published on 03/01/2018

Booking medical appointments online_a great experience for patients

Booking medical appointments online is a great experience for patients. Seeing a doctor is not the most pleasant of activities! Not only is there uncertainty while waiting for a diagnosis, but the booking process itself generates a lot of stress, especially when choosing the doctor to consult. Fortunately, all this stress can be avoided with your computer. Indeed, more and more medical practices are adopting online appointment booking: a great way to improve the patient experience!

The future of medical practices is on the internet (and the present too!)

Getting an appointment with a good doctor is not so easy anymore. Many practitioners already have a full schedule and, as a result, are not accepting any new patients. Logically, therefore, it is not worthwhile to go to these overburdened doctors to try to get an appointment. But how would you know that before you even called the office? As a result, if you’re lucky, you’ll be able to reach a doctor you’ve found in the phone book – perhaps after trying to contact 3 others before – only to be told that he or she can’t see another patient.
Finally, you have found a doctor who is still willing to expand his or her patient base; all that remains is to make the appointment. Unfortunately, he only has one availability left in the next 4 weeks and it turns out that an important business meeting is already scheduled in your agenda on that date. The next availability is in 6 weeks. Will we really have to wait all this time? Not really in the mood… So we start from scratch.
All of this proves how stressful it is to find a medical appointment. However, at this stage we have not yet mentioned the cases in which one must consult a colleague or other specialist or organize laboratory tests.
Fortunately, there is a solution to simplify the process considerably: the online reservation. Everything is done in just a few clicks, even outside of office hours.

Organize your medical appointments online: your advantages

Making a doctor’s appointment online has many advantages:
Flexible working hours: Calling the doctor at work? Try it during your lunch break? Or maybe take a day off just to look for the right doctor who still has availability? That’s all over! The appointment can be made via the internet, at any time, including outside the office hours.
Ease – Many physicians publish a clear list of their availability online. It could hardly be more practical.
Free – A phone call costs you time and money. On the other hand, contacting the firm online is completely free.
Simplicity – Setting up a doctor’s appointment has never been easier. Each physician now offers a contact option on their practice page.

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PS: Doctena allows you to make free online appointments with thousands of doctors in Germany, Austria, Belgium, Luxembourg, the Netherlands and Switzerland.

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We strive to improve patient care by simplifying and securing communication between practitioners and patients. With Doctena, patients can book appointments easily and healthcare professionals can send them automated reminders securely.

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